About YSolutions
YSolutions helps companies across software, customer service, IT and professional services scale their operations through dedicated outsourcing teams. We combine experienced management, trained talent and clear processes so you can focus on running your business while we run your operations.
Our mission
We believe outsourcing should feel like an extension of your own team — not a distant vendor. Our mission is to make high-quality, flexible outsourcing accessible to growing businesses that need to move fast and stay lean.
How we work
We start by understanding your workflow, then build a dedicated team around your tools, SLAs and culture. From onboarding to ongoing management, we stay close to your goals and adjust as your needs change.
The founder
Roberto Yowakim
Founder & CEO
“Talent without borders only works when delivery is held to one standard. That is the YSolutions commitment.”
Roberto Yowakim is the founder and Chief Executive Officer of YSolutions. He has spent his career building and running software, customer service, IT and back-office teams across multiple markets and time zones, and today sets the delivery standards, governance and service levels that every YSolutions engagement is held to. He chairs each free consultation personally and remains the executive sponsor of every client account.
Connect on LinkedInWhat we stand for
Single-standard accountability
As a founder-run business, we treat every client relationship as a partnership. You get a clear point of contact, honest answers and fast decisions.
People-first outsourcing
We hire, train and retain people who care about your outcomes. Low turnover means consistent quality and stronger team alignment.
Scalable by design
Our delivery model is built to grow with you. Start lean, expand when you need more capacity, and never pay for resources you don't use.